Privacy Policy

Last Updated: November 5, 2025

1. Introduction

Welcome to Travari. This service is operated and provided by Total Travel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Throughout this document, references to "we," "us," or "our service" refer to Total Travel d.b.a. Travari.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Use our chat service
• Contact us for support

This information may include:

• Contact information (email, phone number)
• Personal information (name, age, gender, address)
• Chat messages and conversation history
• Device and usage information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Send you marketing communications (with your consent)
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

4. SMS/Text Messaging

If you opt in to receive SMS messages, we may send you text notifications related to your bookings, reservations, and service updates. You can opt out at any time through your account preferences. Message and data rates may apply.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Business partners when you make bookings or reservations
• Law enforcement when required by law

Mobile Data Policy: We will not share or sell your SMS opt-in consent, mobile phone number, or any mobile messaging data with third parties or affiliates for marketing or promotional purposes. This excludes information shared with service providers acting as our agents to deliver the messaging service, subject to strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for SMS messaging

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@concierge.com

Service provided by: https://total.travel

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